Claim - pathetic service

<p>King Price took a month to finalise my claim. After I supp**** my bank statements, access to my cellular can data and provided my AR from the SAPS, they declined my claim due to the condition of my tyres even though my tyres played no part in the accident occurring. I had comprehensive cover with them. As per the designated assessor I have 7 days to pick up my vehicle before holding costs are charged. I called CK Coachworks to verify if my vehicle was still with them and they said that KP had moved the vehicle. I had to call the assessor to find out where my vehicle had been moved to, and she said they had taken it to SMD in Bellville. Now SMD requires ME to pay for a R600 towing fee that I did not authorise, neither was informed by KP when they did this. I refuse to pay for this towing. Apart from all the other costs I had to incur because of King Price for the duration of this claim, they still want me to pay for towing that they authorised without my knowledge or consent. The King Price assessor's name is Isabella L. Terblanche and she is *********** at her job. </p>