IN
Isayvan N

1 reviews | Active since Jul 2022

17 Jul 2022, 20:10

Claim not finalised - poor service

I submitted a claim through King price insurance on the 7th of June 2022,furthermore I have been given the run around for over a month now.

Claims consultant promised to call me back 3 weeks ago to give me feedback based on the claim submitted- to date no update - disgusting service from king price - I have been with king price for over 7 years and to be treated this way is extremely unprofessional.I will be lodging a formal complaint to the ombudsman.

STAY AWAY FROM KING PRICE INSURANCE - POOR SERVICE ALL ROUND!

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Replies (1)
King Price Insurance
King Price Insurance's reply19 Jul 2022, 13:27
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims has been in contact to discuss, should you require any further information kindly contact King Price directly.