CLAIM NOT ATTENDED FOR MORE THAN 2 WEEKS

I GOT AN ACCIDENT ON THE 14TH OF MARCH, I PHONED KING PRICE AND THY TOLD ME TO CALL ON MONDAY THE 16TH, I PHONED AND SPOKE TO RAMONA WHO SAID SHE WILL PROCESS EVERYTHING AND NEVER DID, LATER I RECEIVED A CALL FROM NICOLENE WHO CLAIMED SHE WILL ASSIST ME, BUT TILL TODAY, I HAVE NOT BEEN HELPED. I WAS TOLD WHEN I CLAIM IT WILL TAKE FEW DAYS FOR THEM TO COLLECT THE CAR AND FIX, I PAY EVERY MONTH BUT THIS IS THE SERVICE I GET. TODAY I GOT AN EMAIL FROM RAMONA SAYING SHE HAS REFFERED EVERYTHING BACK TO RAMONA, WHY? I DO NOT KNOW.<br> I NOW SPOKE TO RUSSEL CAMPBELL BUT I DONT KNOW WHAT WILL HAPPEN, THE WHOLE PROCESS STARTED ON THE 17TH OF MARCH TODAY IT IS THE 30TH, I HAVE NOT BEEN ASSISTED.<br>