1 reviews | Active since May 2017

07 Aug 2017, 10:15

Claim Nightmare

<p>When I decided to take a policy with King Price I thought I would get "Royal Service" from King Price. No need to say that they service I got was nothing short of disrespectful. I am completely disappointed in King Price. When I decided to take a policy with King Price I did not know that the day I claim I would be one be irritating them, two I would have to cover my back in having proof mails to show how bad their service is and three I would have to be the one to push my insurance company to settle my claim. I am officially heading into week 3 after my accident without knowing anything either than that my car will be fixed, what company - I don't know, how long will the panelbeaters take - I don't know, which account do I pay my excess too- I don't know. So in simple terms I know nothing about my car either than it's with some panelbeater somewhere on this planet! This means I am being inconvenienced further!</p> <p> </p>

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Replies (1)
King Price Insurance
King Price Insurance's reply11 Aug 2017, 12:36
Official

Hi Dikeledi

Our claims department has been in contact with you to discuss your concerns and the way forward. Should you require any further information please do not hesitate to contact.

Royal regards

The kings court