WG
Wedaad G

1 reviews | Active since Oct 2019

08 Dec 2023, 10:53

Claim gone very wrong

I wish you had a no star option My mobile was collected on 23 Nov 2023 for assessment a few days later I was advised that it was not economical to repair and it would be replaced After loads of challenges I was advised I would have my phone by 4 December, lots of apologies without any action. Today is the 08 December 2023 I am still without a mobile. Being told the courier will deliver Tuesday 12 Dec. Left Joburg 07.12.2023 no inclination to fast track the courier

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Replies (1)
King Price Insurance
King Price Insurance's reply08 Dec 2023, 11:30
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims will follow up with the service provider.