RL
Rose L

1 reviews | Active since Dec 2014

01 Oct 2020, 07:06

Claim from the other party taking forever

I was impressed with the way they handled my claim. But now that they have to claim from the other party and hopefully refund me the excess, I have to wait forever. I constantly have to ask for feedback. If I don't ask, then I hear nothing from them.

0
Replies (1)
King Price Insurance
King Price Insurance's reply01 Oct 2020, 10:38
Official
Hi Rose

Our sincerest apologies for the negative experience, unfortunately a 3rd party recovery is a legal process and can be a protracted one of which success is not guaranteed. Our legal department will be in contact with an update.