Claim from Hell

Claim from HELL

it all started on the 22nd of February going to work on the N1 towards Malibongwe. The unfortunate seen happened while my girlfriend was driving and all was taken care of by my insurance King Price. My claim was submitted and all it was assigned to Rodney Mahlangu who was coming from hell the day we spoke for the first time it was unlike the other days were i get to speak to people like Mpho Pilane. I was given a consent that they need this information and with that signed document i'm giving them a right to request this information " SAPS enquiries / Vehicle Tracking Information / Previous insurance checks / Traffic fines checks / Finance House enquiries / Hospital records and Clinical notes if needed / Interview relevant people / NATIS check / ITC / Bank enquiries / Beacons and billings as well as E-Toll Movement and ANPR checks and The Bank statements needs to be provided by the client for the period requested" All the documents requested were sent. the following day it was the interview from Rodney about the happenings of that day of the accident. Right after that she called my girlfriend on the pains state grilled her until she cried. Then he left her he was then HAPPY. We have been kept on the dark mostly until you call the next thing when you call you get certain information request. He then asked me for the report of our me and girlfriends access control report i sent both report. he went quite for 8 days and today he requested for another information i gave him lets see how long will it take him until i call him to remind him about my claim. Today is the 27March my claim is 35days and counting

1) Does this get asked to everyone that claims ? 2) People came to my work place to ask security and reception people that do i work in the company that i said i work for and what do i drive 3) Do access control get asked for a claim 4) Do people go visit residential places asking neighbors if i stay at the address provided 5) The assessors go missing and take this long to approve or disapprove a claim.

The guy is horrible and rude. Everytime i speak to him i feel like i'm going under a knife in a surgery.

Are they trained to be like this ? So all the ladies gets interviewed until they cry and its normal. Whoever that is gonna see this from there get the tape of my first interview with him to hear how he even speaks to people.

One of the email

Good Day Mr Madisha

Please note that I am still busy with your claim.

Your building access report ends on 21 February 2018. Isn’t there a report for the 22nd of February 2018?

Kind regards

The accident was on the 22nd of February to just show that he doesn't care about the client. He is out to show me that he is king

The crime i committed was to let my girlfriend drive us to work and end up in an accident. Is this ok according to King Price please help. Hopefully by doing this my claim doesn't then get rejected. You never know this things