rN
rethabile N
1 reviews | Active since May 2015
21 May 2015, 12:17
Claim Feedback taking too long
I logged a claim on the 11th May 2015, and my car was assessed on the 14th of May by Koos ( According to the panel beater). I was told that it takes at-least 3 days to get the feedback from the assessor, It has been a week today( 21 May 2015) since my car have been assessed I have not get the feedback by now.Based on Kingprice's current pace it seems as if my courtesy car days will expire before they can resolve my matter, they are really dragging their feet. I have been calling kingprice for week now but they are not giving me straight answers with regard to my assessment report. <br> <br>
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King Price Insurance's replyOfficial
22 May 2015, 10:04Hello rnedohe,
Thank you for bringing this to out attention, as per our records Lizette from our claims department has been in contact with you and has advised that we are currently reviewing the assessment and will revert back to you with the outcome of the claim.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Thank you for bringing this to out attention, as per our records Lizette from our claims department has been in contact with you and has advised that we are currently reviewing the assessment and will revert back to you with the outcome of the claim.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
King Price Insurance's reply22 May 2015, 10:04
Official
Hello rnedohe,
Thank you for bringing this to out attention, as per our records Lizette from our claims department has been in contact with you and has advised that we are currently reviewing the assessment and will revert back to you with the outcome of the claim.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Thank you for bringing this to out attention, as per our records Lizette from our claims department has been in contact with you and has advised that we are currently reviewing the assessment and will revert back to you with the outcome of the claim.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court