Claim feedback : I received numerous sm's and even e-mail from their Assessing manager Rudi Brekelmans and Team Assessing Team manager Flip Venter with promises of royal service which never materialized.

From the day I submitted my claim which was on the 24/08/2017, my claims experience was ********** I had to phone King Price every time I needed feedback. My claim was eventually authorized for repair with their selected service provider. I was sent updated Sm's which was a hole lot of hog wash. Between King price and their service provider the repairs was delayed for good couple of days. Since I raised my concern i was promised and promised and nothing materialize I was actually very stupid in believing they had my best interest at heart of which they didn't . King price would rather pass the buck blaming their server provider where in actual fact they are they should be the experts. I was again informed that my vehicle would be ready on the 09/10/2017, could not collect my vehicle but to have my vehicle collected on the 10/10/2017, I'm still sitting without my vehicle today as I am writing this mail. Still awaiting feedback from Rudi Brekelmans, Flip Venter , Amanda Jacobs (Repair Liason Manager) whatever it means did not make a change with my query. Sales experience awesome I even considered added a second vehicle with king price, in my opinion its only to sell the policy in order to take my money, when it comes to service with regards to my claim nil and void, The turn around time when it comes to claims left a bitter taste in my mount.