MR
Marks R

1 reviews | Active since Jun 2023

19 Feb 2025, 10:18

Claim distress and no transparency

I am currently insured with King price insurance. I was involved in an incident which resulted in my cars sump getting damaged.

Incident date 11/02/2025 Claim date 13/02/2025 Assessment date scheduled 24/02/2025

The stuff everytime I call and seek an explanation to why is the Assessment date so far, lie everytime.

I am not impressed at all especially when there's no transparency.

0
Replies (1)
King Price Insurance
King Price Insurance's reply19 Feb 2025, 11:08
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our claims team will be in contact to discuss.