DM
Dineo M
1 reviews | Active since Jun 2020
04 Sept 2026, 12:10
Claim difficulty between King Price and PG Glass Mafikeng
I have car insurance with them and last week someone hit my windscreen with a rock, I submitted a claim and a week later I am still sitting with the broken windscreen. When I talk to King Price consultants they tell me they are awaiting a travel allowance qoute from PG glass Mafikeng and when I call PG glass they tell me they are waiting for King Price to authorise. This is very frustrating, if I am experiencing such I'll treatment over a windscreen, what more God forbid if it were to be something more serious?
Helpful (0)
Replies (1)0
Replies (1)
King Price Insurance's replyOfficial
04 Sept 2026, 12:43Hi Dineo,
Thank you for your feedback. We sincerely apologise for the frustration and inconvenience caused by the delay in your windscreen claim.
We understand your concerns, and please be assured that the matter has been escalated to the relevant team for urgent attention. We appreciate you bringing this to our attention and will work with the parties involved to assist in resolving the issue as soon as possible.
Royal regards,
King Price Insurance
Thank you for your feedback. We sincerely apologise for the frustration and inconvenience caused by the delay in your windscreen claim.
We understand your concerns, and please be assured that the matter has been escalated to the relevant team for urgent attention. We appreciate you bringing this to our attention and will work with the parties involved to assist in resolving the issue as soon as possible.
Royal regards,
King Price Insurance
King Price Insurance's reply04 Sept 2026, 12:43
Official
Hi Dineo,
Thank you for your feedback. We sincerely apologise for the frustration and inconvenience caused by the delay in your windscreen claim.
We understand your concerns, and please be assured that the matter has been escalated to the relevant team for urgent attention. We appreciate you bringing this to our attention and will work with the parties involved to assist in resolving the issue as soon as possible.
Royal regards,
King Price Insurance
Thank you for your feedback. We sincerely apologise for the frustration and inconvenience caused by the delay in your windscreen claim.
We understand your concerns, and please be assured that the matter has been escalated to the relevant team for urgent attention. We appreciate you bringing this to our attention and will work with the parties involved to assist in resolving the issue as soon as possible.
Royal regards,
King Price Insurance