Claim Denied Based on Incomplete and Questionable Assessment

I am extremely let down by King Price and their chosen technicians from Assess Tech. I find their technicians to be biased, and I seriously question their qualifications. I submitted a claim for my amplifier, which stopped working after a power surge. The amplifier was sent to Assess Tech for evaluation, and the technician concluded that the damage was caused by impact rather than a power surge. However, when I sent the amplifier for assessment, it was not powering on at all.

Upon hearing that my claim was denied by King Price, I was shocked and surprised by the technician's report. I felt compelled to seek a second opinion from the insurance company, but they informed me that they could not appoint another service provider. Instead, I had to take the amplifier for assessment at my own expense.

I found a reputable company and technician who workswith Discovery Insurance and Miway. The technician evaluated the amplifier and informed me that it was dead, with a burnt fuse caused by a power surge. He even stripped and opened all the parts of the amp and the board to confirm this. I sent the report to King Price. Please find attached the damage report I received from Appliance King, who also operate within the insurance industry and work with Discovery and MiWay insurance.

What shocked me was that Assess Tech only took pictures of a corner of the board and not the whole PC board or the fuse. This raises questions about their methods and intentions. I believe I deserve justice for my claim. Furthermore, the limited inspection conducted by Assess Tech suggests negligence or a lack of proper technical diligence.

After reviewing other clients' experiences with Assess Tech, I discovered that they have many bad reviews, and the company appears to be ***********. I don't understand why King Price would choose to work with such a company. Assess Tech is the worst, and they should be ashamed and thoroughly vetted because their technicians are clearly biased and unintelligent. I demand justice for my claim.

I have attached to this email also a screenshot from Google that clearly highlights the disturbing trend of dishonest damage reports associated with your service provider, ASSESS TECH. The unprofessional behavior displayed by their technicians is a significant concern that cannot be ignored. I strongly suspect that there may be issues with the validity of their qualifications, and therefore, I urgently recommend that a thorough vetting and investigation of ASSESS TECH and its technicians be conducted as soon as possible.

I expect this matter to be escalated and my claim to be reassessed urgently, with proper consideration given to the independent report I have submitted. The current outcome is unjust and cannot stand. Please provide a prompt resolution.