LF
LIZETTE F

1 reviews | Active since Jun 2023

09 Jun 2023, 13:12

CLAIM DECLINED

I wanted to claim for my Hisense tv I bought 2 years ago. The vision are dark and show bar code on the screen . The technician fetched my TV who then informed King Price its wear and tear. How can this be after 2 years . I have another tv for 15 years still have very good vision and colour that tv I will say would be wear and tear if the vision are faulty but not a tv of 2 years old.

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Replies (2)
King Price Insurance
King Price Insurance's reply09 Jun 2023, 13:48
Official
We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***
LF
LIZETTE F's update09 Jun 2023, 14:03
Reviewer Update
Thank you I will do so.