CLAIM , CLAIM NUMBER CKP***/1 POLICY NUMBER KP*** ,I HAD AN ACCIDENT ON THE 11 AUGUST 2017 ARROUND PASS IN THE MORNING WHILE I WAS TRAVELING TO WORK, AT GERMISTON .

DURING THING THIS ACCIDENT I SHOULD ASK SOME ONE TO HELP ME TO REPORT ACCIDENT TO MY INSURANCE YES I DID AND SHE REPORT, THEY SEND FIRST ROAD TO COME AND TOWING MY CAR ,I WAS TAKEN TO HOSPITAL FOR CHECK UP MY CONDITION, I SPENT 5 HOURS IN THE HOSPITAL,JUST AFTER MY DISCHAGERD I LOG A CLAIM TO KING PRICE ON THE SAME DAY ON THE 11 AUGUST 2017 ,THEY GAVE A CLAIM NUMBER WHICH IS CKP ********** /1 MY POLICY NUMBER IS KP ********** ,THE LADY I WAS TALKING TO HER THAT DAY SHE SAID THEY WILL SEND SOMBODY TO GO TO THE KING PRICE STORAGE TO CHECK THE CAR THEY WILL COME BACK TO ME ON MONDAY ON THE 14 AUGUST 2017 , YES ON MONDAY COME BACK TO ME AND SAID THEY DID NOT RECEIVE JULLY PREMIUM 2017, ON OUR DISCUSSION I MENTIONED THAT EARLY THIS YEAR I COMPLAIN TO YOU KING PRICE YOU DID NOT RESOLVE MY METTER , MY CONCERN WAS MY PREMIUM WAS NOT DROPPING MONTLY AND DURING MY DISCUSSION I MENTION TO THEM IF MY PREMIUM IT IS NOT RESOLVE I WILL HOLD ONE PREMIUM SO THAT THEY MAY COME BACK TO ME , YES I DID SO ON JULLY AND THEY COME BACK TO ME THE LADY I WAS SPEAKING TO HER WAS NOMSA SHE CALL ON THE 7 OF JULLY 2017 AND ASK ME ABOUT THE PREMIUM OF JULLY I ASK HER WHY YOU ARE CONCERN OF THE PREMIUM BUT YOU ARE IGNORING OUR COMPLAIN BECOUSE I LOG THE COMPLAIN REGARD MY PREMIUM THAT IS NOT DROPING BUT YOU NEVER ATTEND MY MATTER SO TELL ME HOW MUCH IS MY PREMIUM I WANT TO KNOW SHE EXPLAIN TO ME THAT THE SYTEM IT IS NOT UPDATING IT SELF IT SHOULD BE A CUSTOMER CALL AND ASK ABOUT THE PREMIUM AND THEY UPDATING AUTOMATICALLY WITH THE CUSTOMER , I ASK HER AGAIN WHICH CLAUSE SAID THE CUSTOMER MUST CALL AND VERYFY THE PREMIUM SHE NEVER ANSWER ME , I SAID CAN YOU CHECK MY PREMIUM I WAS PAYING R 1430 PER MONTH AND FROM HER RESPOND SHE SAID I AM NO MORE PAING R 1430 I AM NOW PAYING R906 I ASK AGAIN TO HER WHERE IS MY OTHER MONEY SHE NEVER ANSWER ME , BECOUSE WE ARE NOT PREDICTING THE ACCIDENT IT HAPPEN THAT ON THE 11 AUGUAST 2017 , OTHER THING I SAID TO HER I CAN NOW AFORD THIS R906 CONTINUE TO DEDUCT EVERY MONTH MY OTHER CONCERN DURING MY DISCUSSION WITH NOMSA SHE NEVER MENTION TO ME THAT KEEP YOUR ACCOUNT BECOUSE THEY WILL COME BACK ON THE 8 AND 19 0F JULLY FOR ANOTHER DEDUCTION BECAUSE THEY NEVER FOUND MONEY ON THE 25 JULLY 2017 BUT ON MY SIDE I GAVE HER PERMISSION TO MY ACCOUNT AS AN EMPLOYEE OF KING PRICE SHE KNOW THE RULES AND REGULATION OF THE COMPANY SHE SHOULD NOTIFY ME THAT MAKE SURE THAT AFTER THIS DISCUSSION THEY WILL COME BACK TO DEDUCT THE PREMIUM SO THAT YOU MAY BE COVERD BUT SHE NEVER DO THAT, OTHER THING AFTER MY CLAIM THEY DEDUCT TO MY ACCOUNT MY CAR WAS NOT ON MY HANDS MEANING WAS NOT ON GOOD CONDITION THEY SHOULD STOP THE STOP ORDER AFTER THE CLAIM MEANING THEY DONT COPLAYIED WITH REGULATION OF WHAT THEY ARE SAYING, FOR THAT I WILL ALSO MAKE SURE I SUE KING PRICE, WHEN THE TIME GOES ON ,BECAUSE THEY STILL MY MONEY. I ALSO SEND MY DISPUTE CLAIM TO THE OMBADSMAN KING PRICE ON THE 12 SEPTEMBER 2017 THEY RESPOND TO ME THAT THEY WILL COME BACK TO ME IN 5 DAYS , THEIR 5 DAYS ALMOST FINISH I AM SUFERING M ALWAYS LATE AT WORK , MY FAMILY ALSO SUFERING TOO, IT IS NOW 1 MONTHS AND FEW DAYS , I FEEL THEY TREAT ME BAD AND DISRESPECT ME AND MY FAMILY ALSO RISKING WITH MY JOB, THEY ALSO KEEPING SENDING THE SMD TO CALL ME TO COME AND FACHED THE CAR I SAID TO THEM I DONT KNOW MY CAR IT IS SEND TO SMD, ALSO MY MATTER IT IS STILL ON OMBASDMAN KING PRICE THEY DID NOT COME BACK TO ME , THEY BUSY TREATENING ME ON PHONE BY SAYING IF I AM NOT TAKING MY CAR I WILL PAY THE INTEREST I SAID MY MATTER IT IS NOT YET RESOLVE .