BR
Bruce R

1 reviews | Active since Oct 2011

15 May 2015, 19:18

Claim cards not valid

To my disgust and disappointment I have received two claims cards from king price and when trying to use them is not valid cards. I have tried to contact their claims card division telephonically as well as sms and go on the website provided but to no avail. I am at the point where I really do not know what to do as once again king price is showing how they treat their clients.<br> I had activated the cards but no confirmation was received. <br> I am really frustrated to say the least. As soon as this has been resolved I will cancel all my policies with king price.<br> I had initially advised that the items claimed I use for work purposes, but just goes to show king price is just for the money and not for client service<br> <br> WORST SERVICE EVER !!!

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Replies (1)
King Price Insurance
King Price Insurance's reply18 May 2015, 14:52
Official
Hello Bruce741,

Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.

As per our records Value card the supplier has been in contact with you regarding the cards, we have tried to contact you but you where in a meeting.

Please let us know if you require any further assistance.

Royal regards
The kings court