Claim cancelled and policy cancelled

So here is my story. I contacted King Price to get insurance on my fiancè’s vehicle. The insurance was on my name. So all questions asked was directed to me. I answered with truth. 3 weeks ago my fiancè was in an accident. So now I want to claim. Did the whole prossess answered all the questions and thought nothing of it. First problem, why did I not take the vehicle for inspection? Answered that the advisor said I did not have to take the vehicle I can just download the app on my phone and do a self inspection, not indication how much time I have to do this. So the listened to the recording and found out it was a staff error. All good and well, I’m clear of that. Then comes the second problem, old damage not disclosed. Sorted that out as I was honest and told them where the old damage was and that they can take it off the quote. So second problem sorted. Then came the final problem. I did not disclose that the main driver of the vehicle which was my fiance had a previous insurance which was cancelled. I did not know this!! My fiance was not even aware that I was getting insurance on his vehicle because I wanted to surprise him. Plus this incident was more than three years ago, all because my fiance got tired of Dial Directs excuses not to pay his claim, so he cancelled the claim as well as the policy with them. Now King Price states that my fiance is a liability because a policy was cancelled. How is this even possible? So you want to tell me that he will never be able to get insurance on his name because he cancelled a policy? I think I have been treated unfairly by King Price for something that I had no knowledge of. Now we are also having a loss of income because of this. He can’t get to work. I will be posting this in the paper as well. I am a very unhappy client and I will be moving all my insurance to someone who actually gives a damn seeing that King Price repediated my claim and also cancelled my policy which will now reflect negatively on my name making it harder for me to get new insurance. I really do hope that someone reading this who is insured with King Price will think twice before proceeding with King Price insurance.

Kind Regards Leandi Barnard