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Sihle N

1 reviews | Active since Aug 2022

23 Aug 2022, 16:30

Claim at King Price insurance

Worse insurance and experience ever. Logged in a claim and my car was bumped from the back and I waited 8 days till I called and made noise I was told to take my car for assessment again to determine if it's a write off or not. They have made it clear that my car value is low but when I joined they didn't say anything until I log in a claim. I would never ever refer anyone to them.

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Replies (2)
King Price Insurance
King Price Insurance's reply24 Aug 2022, 08:33
Official
Hi Sihle,

Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our Claims team has been in contact to discuss.

Should you require any further information kindly contact King Price directly.
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Sihle N's update24 Aug 2022, 16:56
Reviewer Update
King Price finally came through for me after few hiccups but my claim was approved and they took time to sincerely apologize for the unnecessary hold up. Thanks again.