1 reviews | Active since May 2015
Claim
I have insurance with Kingprice, i logged a claim over a month or two ago. I claimed through the App, then they referred me to Fixico whereby i was referred to other company to fix the car and appointments were booked for me, i then said i will confirm if i will confirm if i will be able to go to the company, unfortunately i was unable to, i opted to send qoutes to them and did not respond.
Then i contacted King price and they requested me to send qoutes, i send to Asi. He tried to contact me whereby my network was bad, then i send email to Asi till to date no response. Now im given few days my claim will be rejected. Im now im thinking of canceling my subscription with because im not happy at all. Their service is not good at all.
Thank you for bringing this to our attention.
We’re really sorry to hear about your experience and understand how frustrating this must be. This is certainly not the level of service we aim to provide.
We’ll investigate things on our side and will be in contact shortly to either get more information or provide you with an update with regards to your complaint.
Thanks for letting us know.
Royal regards,
The King’s Court
Thank you for bringing this to our attention.
We’re really sorry to hear about your experience and understand how frustrating this must be. This is certainly not the level of service we aim to provide.
We’ll investigate things on our side and will be in contact shortly to either get more information or provide you with an update with regards to your complaint.
Thanks for letting us know.
Royal regards,
The King’s Court
