LL
Lebo L
1 reviews | Active since Dec 2022
09 Jan 2026, 16:57
Claim
I am so disappointed with the service I am getting from KingPrice as if I’m not paying my premiums. I have sent emails to complaints department and no one seem to care to deal with me. My car is in for repairs, and I still don’t have access to my car for 40 days. The car hire got expired after 30 days and they didn’t want to extend it. I don’t have a car as we speak and I have to travel to work of which is an hour with a car, so imagine using taxis?! I am really disappointed
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Replies (7)0
Replies (7)
King Price Insurance's replyOfficial
12 Jan 2026, 08:41Hi Lebo
We are truly sorry to hear you are disappointed in us or the repairer. Unfortunately, parts on order as well as delays due to the festive season are beyond our or any other insurers control. Based on the last update your vehicles estimated completion date is the 16th Jan. We have sent an urgent request to our assessing team to follow up on the repair and get the repairer to update you on the status of your repair.
We are truly sorry to hear you are disappointed in us or the repairer. Unfortunately, parts on order as well as delays due to the festive season are beyond our or any other insurers control. Based on the last update your vehicles estimated completion date is the 16th Jan. We have sent an urgent request to our assessing team to follow up on the repair and get the repairer to update you on the status of your repair.
King Price Insurance's reply12 Jan 2026, 08:41
Official
Hi Lebo
We are truly sorry to hear you are disappointed in us or the repairer. Unfortunately, parts on order as well as delays due to the festive season are beyond our or any other insurers control. Based on the last update your vehicles estimated completion date is the 16th Jan. We have sent an urgent request to our assessing team to follow up on the repair and get the repairer to update you on the status of your repair.
We are truly sorry to hear you are disappointed in us or the repairer. Unfortunately, parts on order as well as delays due to the festive season are beyond our or any other insurers control. Based on the last update your vehicles estimated completion date is the 16th Jan. We have sent an urgent request to our assessing team to follow up on the repair and get the repairer to update you on the status of your repair.
LL
Lebo L's updateReviewer Update
12 Jan 2026, 09:04This is absurd!! You telling nonsense really and I am concerned if you really took time to read and understand my concern or you were just replying for the sake of replying. I don’t have a windscreen now, I don’t have my car. With all these complains I am mentioning, even call centre people just throws me to one another. No one is having a proper answer and no one is willing to assist, not even a single call from your complains department. Can I really struggle with a windscreen in whole of Gauteng?! Then you gonna tell me this nonsense as if it’s my fault that I am ordering a wrong windscreen for the 4th time?!!!!!
LL
Lebo L's update12 Jan 2026, 09:04
Reviewer Update
This is absurd!! You telling nonsense really and I am concerned if you really took time to read and understand my concern or you were just replying for the sake of replying. I don’t have a windscreen now, I don’t have my car. With all these complains I am mentioning, even call centre people just throws me to one another. No one is having a proper answer and no one is willing to assist, not even a single call from your complains department. Can I really struggle with a windscreen in whole of Gauteng?! Then you gonna tell me this nonsense as if it’s my fault that I am ordering a wrong windscreen for the 4th time?!!!!!
King Price Insurance's replyOfficial
12 Jan 2026, 09:17Our assessing team will be in contact to discuss.
King Price Insurance's reply12 Jan 2026, 09:17
Official
Our assessing team will be in contact to discuss.
LL
Lebo L's updateReviewer Update
12 Jan 2026, 09:23When????! This is urgent. I want my windscreen today and latest 10am. No one is bothering themselves to assist yet I am paying you guys. I want a phone call now!
LL
Lebo L's update12 Jan 2026, 09:23
Reviewer Update
When????! This is urgent. I want my windscreen today and latest 10am. No one is bothering themselves to assist yet I am paying you guys. I want a phone call now!
King Price Insurance's replyOfficial
12 Jan 2026, 11:25Our assessing team will be in contact to discuss.
King Price Insurance's reply12 Jan 2026, 11:25
Official
Our assessing team will be in contact to discuss.
LL
Lebo L's updateReviewer Update
12 Jan 2026, 11:32You should’ve just kept quiet because you repeating what I have asked already. That’s how you guys have been dealing with me, ending the conversation that someone will contact me. It’s 40 days without my car. And I must wait for someone. But the premiums are running off my account. Thank you.
LL
Lebo L's update12 Jan 2026, 11:32
Reviewer Update
You should’ve just kept quiet because you repeating what I have asked already. That’s how you guys have been dealing with me, ending the conversation that someone will contact me. It’s 40 days without my car. And I must wait for someone. But the premiums are running off my account. Thank you.
King Price Insurance's replyOfficial
12 Jan 2026, 14:51As per our records PG glass has been in contact today to discuss.
King Price Insurance's reply12 Jan 2026, 14:51
Official
As per our records PG glass has been in contact today to discuss.