Claim

I'm very disappointed with the experience I had with them, my claim was successful immediately that I was pleased. The comes a pay out, I had stories after stories. I wanted to replace my lost goods with a second hand which I refused, and now they're giving me the run arounds. I very disappointed and lost trust with them completely, if anyone had experience something like mine, how did you solve it? Cause I'm intent to take this matter further, please please if you take an insurance policy be careful on what this people are selling you and ask for your contract and and voice record tape as your proof in the future.