LM
Lesetja M
1 reviews | Active since Aug 2023
15 Aug 2023, 14:48
CLAIM
Eish it is such a nightmare to see your account being debited every month but when it is time to get assistance from the insurance they give you lame excuses. My car got written off by King Price insurance, since I was sent with an assessment report and been told that they are busy with my claim, no notification as to how far is my claim, I was also covered to have a rental car even today I never got a car..but they were busy deducting a rental car money from my account every month...
When I joined this insurance I saw these bad reviews about how this company treats its clients especially when you claim, but I ignored them not knowing that one day I would also be a victim....This is heart-breaking
Helpful (0)
Replies (4)0
Replies (4)
King Price Insurance's replyOfficial
15 Aug 2023, 15:12We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.
We’ll call you shortly to give you a full update on your claim.
Royal regards,
The king and his court
We’ll call you shortly to give you a full update on your claim.
Royal regards,
The king and his court
King Price Insurance's reply15 Aug 2023, 15:12
Official
We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.
We’ll call you shortly to give you a full update on your claim.
Royal regards,
The king and his court
We’ll call you shortly to give you a full update on your claim.
Royal regards,
The king and his court
LM
Lesetja M's updateReviewer Update
15 Aug 2023, 16:24But it is so sad and disappointing that we should be the one reminding you of your work...but when debiting our account we don't remind you. It is not like we chose to get involved in an accident... accident is stressful as it is but instead of you assisting us as your clients you giving us cold shoulders
LM
Lesetja M's update15 Aug 2023, 16:24
Reviewer Update
But it is so sad and disappointing that we should be the one reminding you of your work...but when debiting our account we don't remind you. It is not like we chose to get involved in an accident... accident is stressful as it is but instead of you assisting us as your clients you giving us cold shoulders
King Price Insurance's replyOfficial
16 Aug 2023, 08:50Our sincerest apologies for the negative experience.
King Price Insurance's reply16 Aug 2023, 08:50
Official
Our sincerest apologies for the negative experience.
LM
Lesetja M's updateReviewer Update
31 Aug 2023, 09:02My claim is now approved, thank you so much, I am satisfied now. As much as I felt like the process was moving slowly I am happy with the outcome and I still recommend King-Price as the best Insurance company and I am definitely joining you again after buying my new car....Keep it up!!!!!
LM
Lesetja M's update31 Aug 2023, 09:02
Reviewer Update
My claim is now approved, thank you so much, I am satisfied now. As much as I felt like the process was moving slowly I am happy with the outcome and I still recommend King-Price as the best Insurance company and I am definitely joining you again after buying my new car....Keep it up!!!!!