KK
Kayise K

1 reviews | Active since Jul 2020

24 Aug 2023, 11:13

Claim

I had bad experience with the King price insurance, they have audacity to send me an email that they are confirming that I am in the process of claiming directly from the other party who bumped my car while I have sent them the registration of the other car and cellphones for them to follow up with them. Throughout the week I am at work and they need me to follow up with those guys, is it not your job to follow up with them? Kindly review your policy and change this because you will loose more clients.

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Replies (2)
King Price Insurance
King Price Insurance's reply24 Aug 2023, 12:05
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims will be in contact to discuss your concerns and the way forward.
King Price Insurance
King Price Insurance's reply24 Aug 2023, 12:05
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims will be in contact to discuss your concerns and the way forward.