CKP***/3

Hi KP

I was in an accident Sunday logged a complaint Monday at 8 am No truck pitched up to collect my car but then I started calling KP And asked a lot of questions and Made contact with independent Accessors For advise now that I know the process of KP I am not Happy at all

1. Collect the vehicle at my house 2. Park the vehicle on an open field ( for inspection: But there is no inspection bay the inspection can be done by my house as well exactly the same as smd ) 3. Now the car is going stand there don’t know how long could be up to 2 weeks ( I want to know who took full responsibility for my vehicle if anything is removed/ Stollen) 4. I want to meet the Assessor speak to an assessor 5. The repair store who are they – are the Approved, review on workmanship is Nissan Approved 6. You put the client me in a difficult where KP has control not giving me room to check the dealer etc 7. What if I don’t have your excess then my vehicle will be tossed around 8. I want my Vehicle to stand at home while we deal with this process 9. Let me speak to the assessor or have contact with the assessor and hear his point as well 10. This info I have I got from KP and independent Assessors that go daily so smd ( where they say SMD has NO Inspection BAY so you might as well check the vehical at home ) 11. I want a copy of the report 12. The vehical is still at home

Kind regards

Ricardo