AG
Allen G

1 reviews | Active since Feb 2022

27 Dec 2024, 05:29

CKP***/2

I recently visited Highway Pinetown to assess the progress on the repairs to my vehicle, which is currently in my possession. Unfortunately, I have found that the vehicle is far from roadworthy, and I am deeply concerned about the quality of the re • I can hear a persistent knocking noise from the bonnet, particularly from the area of impact, when driving. • Only one headlight functions, while the other switches off intermittently during driving. • The bottom lights lack bulbs and are not connected at all. • The side mirror has not been reinstalled, and I have been informed that I must wait until 6 January for this to be addressed.

I have mentioned this to KingPrice & the repairer. This situation is entirely unacceptable, and I am seriously reconsidering my continued relationship with KingPrice. Sadly, this level of service does not come as a surprise, as this is not the first time I have experienced such issues.

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Replies (1)
King Price Insurance
King Price Insurance's reply27 Dec 2024, 11:40
Official
Hi Allen,

Thank you for getting in touch with us. We’d like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.

Rest assured, we’ll investigate this further and contact you as soon as possible with an update.

Royal regards,
The king’s court