TM
Thanda M

1 reviews | Active since Nov 2024

22 May 2025, 16:39

CKP***/1

CKP***/1 To say i am disappointed is an understatement @ King Price Insurance , a claim for an accident that happened and registered on the 2nd of May 2025 . still nothing has been done .. No feedback. We have to call them everyday to track the progress otherwise they do not bother.

What is the point of having car insurance if the outcome of the claim takes over a month?????

From the 2nd of May 2025 we are still waiting ....so much for the so called "Royal treatment"

0
Replies (3)
King Price Insurance
King Price Insurance's reply23 May 2025, 07:56
Official
Hi Thanda,

We’re truly sorry that you’ve been hanging on so long. We agree it’s not cool, and would like to assure you that we’re usually a lot quicker than this.

Thanks for bringing this to our attention, we’re looking into your claim immediately and will be in touch to give you a full breakdown soon.

Royal regards,
The King's Court
TM
Thanda M's update23 May 2025, 13:13
Reviewer Update
Is it possible to give me a timeframe for this? Honestly we have patient but its looks like we are being sent from pillar to post.
King Price Insurance
King Price Insurance's reply23 May 2025, 13:48
Official
Hi Thanda,

Unfortunately, we are unable to provide an exact timeline. Claims will be in contact with the policy holder to discuss.

Royal regards,
The King's Court