CKP ***/2
<p>About 3 weeks ago I lost my glasses and submitted a claim with King Price. I have been very patient while waiting for my claim to be resolved. The advisor has even gone so far as to interrogate the Receptionist at the Optometrist where I got my glasses. I am still waiting for feedback from the advisor. 3 weeks for a pair of glasses? Seriously? I've reached a point where I actually want to cancel my cover and go somewhere else because they obviously don't value Customer Service or Speedy claims resolution for that matter.</p>
We’re truly sorry that you’ve been hanging on so long. We agree it’s not cool, and would like to assure you that we’re usually a lot quicker than this.
Our claims department was in contact with you to discuss the outcome of the claim and the way forward. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
We’re truly sorry that you’ve been hanging on so long. We agree it’s not cool, and would like to assure you that we’re usually a lot quicker than this.
Our claims department was in contact with you to discuss the outcome of the claim and the way forward. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court