MN
Mpolokeng N

1 reviews | Active since Jan 2015

04 Oct 2021, 10:12

King Price Insurance

<div>King price debited double my monthly premium even though they have been debiting my maximum mileage. They can't state where they get this maximum they have debited and now they call it lack of submission when they told me when I can't submit they will debit my maximum mileage. Not only that I'm under the chilli where your premium is based on your mileage, my car has been standing for months as we struggling to find a part locally as it's a French car. I notified them of this long ago, now when I want a refund they are giving me conditions even though they took my money without my consent. This chilli package they are running is a ****, they have increased premiums even though the premiums are based on mileage but my mileage hasn't changed even if the car was fine I would still not exceed the required mileage. I want my refund!!!!!</div>

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Replies (1)
King Price Insurance
King Price Insurance's reply07 Oct 2021, 15:53
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our client care department has been in contact to discuss the importance of uploading your kilometer reading every month regardless of whether you use the vehicle or not in order for our system to charge the correct monthly premiums. Should you require any further information kindly contact our client care department directly.