DN
Dimpho N

1 reviews | Active since Apr 2017

19 May 2022, 16:05

Charged for services not registered for

I have been on a call with them for the past hour trying to book a king's cab. I have been charged for this service for the past 2 months and apparently, I'm not "Registered" with the providers for it. Disappointed after all the other amazing experiences I have had with them

0
Replies (1)
King Price Insurance
King Price Insurance's reply24 May 2022, 08:43
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.  We’ll give you a call soon to get a little more information, if that’s okay, so that we can sort this out.  Please accept our sincere apologies in the meantime.