NM
Ntshavheni M
1 reviews | Active since Mar 2017
22 Feb 2022, 17:33
Cellphone replacement with less value
A consultant convinced me to take a cellphone insurance Samsung A51 which by the time the value of the phone was about R7000.00 0 or more now my cellphone is lost and they wanted to replace it with acellphone with Samsung A52 dual sim which i do like and now they want to replace it with A51 which is now more less than the what i insured for
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King Price Insurance's replyOfficial
23 Feb 2022, 10:20Hi Ntshavheni mafunisa
The point of insurance cover is to put you in the same position you where in prior to the incident occurring hence the item is replaced with the exact same item. Giving you a newer model than what you had would be betterment. Should you further wish to dispute the outcome of your claim you may do so by emailing a detailed dispute to ***
The point of insurance cover is to put you in the same position you where in prior to the incident occurring hence the item is replaced with the exact same item. Giving you a newer model than what you had would be betterment. Should you further wish to dispute the outcome of your claim you may do so by emailing a detailed dispute to ***
King Price Insurance's reply23 Feb 2022, 10:20
Official
Hi Ntshavheni mafunisa
The point of insurance cover is to put you in the same position you where in prior to the incident occurring hence the item is replaced with the exact same item. Giving you a newer model than what you had would be betterment. Should you further wish to dispute the outcome of your claim you may do so by emailing a detailed dispute to ***
The point of insurance cover is to put you in the same position you where in prior to the incident occurring hence the item is replaced with the exact same item. Giving you a newer model than what you had would be betterment. Should you further wish to dispute the outcome of your claim you may do so by emailing a detailed dispute to ***