zZ
zwide Z
1 reviews | Active since Sept 2016
28 Sept 2022, 11:32
CELLPHONE INSURANCE ****!!!!
I don't know what's more disgusting the fact that you have been charging me for R36999 cover and yet when I claim you are only wanting to reimburse me a phone that now costs R2799.00. Yet you still want me to pay the excess of R418.
Have you no shame really????
Helpful (0)
Replies (6)0
Replies (6)
King Price Insurance's replyOfficial
28 Sept 2022, 11:58Hi Zamarh
We note that your legal representation did lodge a dispute via the internal dispute process. We further note that a formal response has been sent to your legal representation on 31 August 2022 and our stance regarding the outcome of the claim remains unchanged.
We note that your legal representation did lodge a dispute via the internal dispute process. We further note that a formal response has been sent to your legal representation on 31 August 2022 and our stance regarding the outcome of the claim remains unchanged.
King Price Insurance's reply28 Sept 2022, 11:58
Official
Hi Zamarh
We note that your legal representation did lodge a dispute via the internal dispute process. We further note that a formal response has been sent to your legal representation on 31 August 2022 and our stance regarding the outcome of the claim remains unchanged.
We note that your legal representation did lodge a dispute via the internal dispute process. We further note that a formal response has been sent to your legal representation on 31 August 2022 and our stance regarding the outcome of the claim remains unchanged.
zZ
zwide Z's updateReviewer Update
28 Sept 2022, 12:04Remains unchanged how? How is it that you are not wanting to hear what I am saying, You are telling my representative the same song that you have been singing. No problem, I am writing to the Ombudsman since this stupid legal company can't even challenge your outcome.
zZ
zwide Z's update28 Sept 2022, 12:04
Reviewer Update
Remains unchanged how? How is it that you are not wanting to hear what I am saying, You are telling my representative the same song that you have been singing. No problem, I am writing to the Ombudsman since this stupid legal company can't even challenge your outcome.
zZ
zwide Z's updateReviewer Update
28 Sept 2022, 12:06Answer my question and stop ****ing with me, why should I pay you an additional R400 when I am covered for R3699 and you are settling me for R2799. It's a simple question honestly.
zZ
zwide Z's update28 Sept 2022, 12:06
Reviewer Update
Answer my question and stop ****ing with me, why should I pay you an additional R400 when I am covered for R3699 and you are settling me for R2799. It's a simple question honestly.
King Price Insurance's replyOfficial
28 Sept 2022, 13:07The formal response has been sent to your legal representative explaining the outcome of the claim, should you wish to further dispute the matter you may do so.
King Price Insurance's reply28 Sept 2022, 13:07
Official
The formal response has been sent to your legal representative explaining the outcome of the claim, should you wish to further dispute the matter you may do so.
zZ
zwide Z's updateReviewer Update
28 Sept 2022, 13:41 Oh yes I have! I have not stopped. I have already sent a complaint to the Ombudsman!!! I find it strange that you are only answering me on what you want and not on my direct questions. How is it my problem that you did not inform me that I should inform you that my phone value has decreased? Who does that anyways? I will message you everyday. You are quick to debit and don't want to reason when a complaint is in place.
zZ
zwide Z's update28 Sept 2022, 13:41
Reviewer Update
Oh yes I have! I have not stopped. I have already sent a complaint to the Ombudsman!!! I find it strange that you are only answering me on what you want and not on my direct questions. How is it my problem that you did not inform me that I should inform you that my phone value has decreased? Who does that anyways? I will message you everyday. You are quick to debit and don't want to reason when a complaint is in place.
King Price Insurance's replyOfficial
28 Sept 2022, 14:26The formal response has been sent to your legal representative explaining the outcome of the claim, should you wish to further dispute the matter you may do so.
King Price Insurance's reply28 Sept 2022, 14:26
Official
The formal response has been sent to your legal representative explaining the outcome of the claim, should you wish to further dispute the matter you may do so.