tM
thabo M
1 reviews | Active since Feb 2013
25 Mar 2022, 10:05
Cellphone claim taking too long
Cellphone claim taking too long and Chane Barrabal not providing any feedback, submitted my claim on the 08 March 25, 2022 was told that they wanted a device management report and which I provided – I got it from MTN Canal walk. Chane told me stories that the report is insufficient and that I needed to complete a consent form she will request the report on my behalf- Completed the form and provided to Chane on the 16 march 2022 – she has been avoiding even since - no response on my email when I request feedback even included her manager Carmen Stellenburg.
My car and my mountain bike is insured with then, With this kinda off attitude why should I continue be insured with them.
Helpful (0)
Replies (2)0
Replies (2)
King Price Insurance's replyOfficial
25 Mar 2022, 13:25We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.
We’ll call you shortly to give you a full update on your claim.
King Price Insurance's reply25 Mar 2022, 13:25
Official
We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.
We’ll call you shortly to give you a full update on your claim.
tM
thabo M's updateReviewer Update
25 Mar 2022, 13:29Issue has been resolved , Thank you
tM
thabo M's update25 Mar 2022, 13:29
Reviewer Update
Issue has been resolved , Thank you