mS
mothusi S
1 reviews | Active since Jan 2018
18 Dec 2020, 08:40
Cell phone insurance
What a bad experience I had with king price insurance over a cell phone claim. I regret joining this policy after I had a car accident lost my cell phone on the accident thy told me that it won't be covered because the cell phone was supposed to be in a lockable safe, who does that ? Honestly speaking this is just a ****
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King Price Insurance's replyOfficial
21 Dec 2020, 19:44Hi Mothusi. I’m so sorry that you’re not happy with us right now. We’ve pulled the recordings of your calls regarding this claim and a claims manager will be in touch to explain our decision. We also have an internal dispute resolution team that’s qualified and trained to assist in such matters and you can lodge an objection by emailing ***
King Price Insurance's reply21 Dec 2020, 19:44
Official
Hi Mothusi. I’m so sorry that you’re not happy with us right now. We’ve pulled the recordings of your calls regarding this claim and a claims manager will be in touch to explain our decision. We also have an internal dispute resolution team that’s qualified and trained to assist in such matters and you can lodge an objection by emailing ***