NM
Nisha M

1 reviews | Active since Jun 2016

09 Dec 2016, 08:39

CANCELLED MY POLICY BUT STILL GOT DEBITED FOR 2 AMOUNTS IN 1 MONTH!!!

<p>I HAVE CANCELLED THIS INSURANCE AND I HAVE JSUT NOTICED THAT I WAS DEBITED TWICE!!!!!!!! I CALLED TO COMPLAIN AND I WAS NOT ASSISTED AND I WAS PUT ON HOLD FOR 10 MINUTES!!!!!!!!!!!!! I WANT MY MONEY BACK AND GET MY DETAILS OFF YOUR SYSTEM ****IT!!! CALL ME BACK ASAP!!!</p>

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Replies (1)
King Price Insurance
King Price Insurance's reply09 Dec 2016, 14:12
Official

Dear Pranisha

It’s really heartbreaking for us to hear that you had a bad service experience from us.

We can’t undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.

We have been informed that you were contacted by the retentions department who have assisted you with feedback and way forward.

Please do not hesitate to contact us should you require any additional information

Royal regards

The Kings Court