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Tebogo M

1 reviews | Active since Mar 2013

31 Mar 2017, 20:49

Cancelled Cover

<p>Good day,&nbsp;</p> <p><strong>I DIDN'T ASK KING PRICE TO CALL ME. MY COVER IS CANCELLED!!</strong></p> <p>Being with KingPrice for a month has been a absolute nightmare. I cancelled my insurance on the 9th March 2017. I nver received confirmation. I called again on the 15th March to ask for the confirmation letter fo which it was then sent. Today on the 31st March I get an email that I requested them to call me and they can't get hold of me and are keeping my cover acitive.</p> <p>Firstly I didn't request for KingPrice to call me. I made it CLEAR I'm cancelling my cover. KingPrice better not debit my account as my cover was cancelled and got cofirmation of cancellation.</p> <p>KingPrice is the worst insurere I've ever had to deal with.&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>Cancelled cover:&nbsp;KP **********</p>

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Replies (1)
King Price Insurance
King Price Insurance's reply10 Apr 2017, 11:30
Official

Hi Tebogo

Our sincerest apologies for the negative experience, unfortunately it is a requirement that we contact you telephonically when cancelling a policy. We note the policy has been cancelled and confirmation thereof has been emailed to you.

Should you require any further assistance please do not hesitate to contact.

Royal regards

The kings court