MN
Mia N
1 reviews | Active since Aug 2013
26 Jul 2015, 18:28
Cancellation of Contract Impossible
Before leaving the country I cancelled my King Price Insurance, however this was not affected and I have subsequently been charged for the full insurance, for the past three months. I am now unable to contact King Price via telephone as I am no longer in SA, however have sent numerous email correspondence, to various addresses, in hopes that the matter could be resolved. To date I have received no replies from King Price and am still being charged for the insurance, all stop orders placed through my bank results in further cost implications. PLEASE CONTACT ME OR PROVIDE ME WITH A MEANS OF ENDING THIS CONTRACT ELECTRONICALLY - I DO NOT EVEN HAVE A CAR ANYMORE!
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King Price Insurance's replyOfficial
27 Jul 2015, 17:08Hello mianel4081,
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Juan from our retentions department has been in contact with you and has assisted with your request.
Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Juan from our retentions department has been in contact with you and has assisted with your request.
Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
King Price Insurance's reply27 Jul 2015, 17:08
Official
Hello mianel4081,
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Juan from our retentions department has been in contact with you and has assisted with your request.
Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Juan from our retentions department has been in contact with you and has assisted with your request.
Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court