1 reviews | Active since Jul 2016
Cancellation of Car Insurance
<p>My fiancé has been a client for the last 3 years and have never received any policy documents to state that he is a member or what he has been covered for.</p> <p> </p> <p>We have made a choice to cancel his insurance with King Price. </p> <p> </p> <p>We have phoned numours times and we have been emailing them non stop and still no feedback or assistance on his and myself request. </p> <p> </p> <p>We have decided to go over to a new insurance with better service and rates, but seeing that we can't cancel with King price we cannot become members with the new insurance.</p> <p> </p> <p>When you loose your temper with a consultant, they try to negotiate a better rate for you to change your mind but all one wants to do is cancel this insurance. </p> <p> </p> <p>I published this in the hope that we get some service from King price so that my fiancé and myself can get rid of poor service.</p> <p> </p> <p>I was told that I can't cancel this insurance on behalf of my fiancé as we are not married. </p> <p> </p> <p>I understand this 100% but not everyone hashould the time to phone and follow on a service that is suppose to be provided to you as king price cannot commence to there clients requests. </p> <p> </p> <p>Frustrated clients</p>
Thank you for getting in touch with us. We’d like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Juan from our retentions department was in contact with you on the 22nd to discuss your concerns and the way forward. Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Thank you for getting in touch with us. We’d like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Juan from our retentions department was in contact with you on the 22nd to discuss your concerns and the way forward. Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
