RT
Rachel T

1 reviews | Active since May 2012

03 Oct 2016, 09:23

cancellation

<p>Hi</p> <p>I had an insurances with king price insurance and I changed my bank details which were sent to them but they went back to the old account for the deductions, then my old nank charged and called about it. I then asked king price to cancel my insurance which they still didn't do but dedicated to the wrong account hence I bring this matter to your attention. I don't need their service, they must understand that and stop calling and sending emails. </p>

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Replies (1)
King Price Insurance
King Price Insurance's reply06 Oct 2016, 15:24
Official

Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.

Our retentions department has been in contact on the 3rd to assist with the cancellation. Confirmation thereof has been emailed to you, should you require any further assistance please do not hesitate to contact.

Royal regards

The kings court