Cancelation of insurance made impossible

On the 26th February 2015 I took out an insurance on my car with King price, I then called a couple of days later wanting to update certain details on my policy I was then advised that they were having system problems and that the consultant would call me back, that didn't happen I then decided if they are not able to help me with just updating my details what would happen in a case where I am involved in an accident i then decided that it would be best if I cancelled the insurance.<br> <br> I have called king price about 5 times to cancel the insurance including today the 2015/03/19 and I had to hold on for 30 minutes and I still didn't get help I eventually hung up as I couldn't hold on any longer.I am now feeling that my rights are being violated as I feel I am being forced not to cancel the insurance that I don't want anymore, it was so easy when I took it out they called me about 2 minutes later after I had asked them to call me back but now it is almost made impossible for me to cancel basically the insurance is shoved down my throat even though I have made it very clear to almost 10 people as I keep on being transferred to different people when I call,.<br> <br> frustrated client<br>