JM
Jacky M
1 reviews | Active since Dec 2015
01 Dec 2015, 10:50
CANCELATION OF CAR INSURANCE
I AM TRYING TO CANCEL MY CAR INSURANCE POLICY WITH KING PRICE AND I HAVE BEEN CALLING SINCE FRIDAY AND THE WHOLE DAY YESTERDAY, I SPOKE TO 3 DIFFERENT SENIOR ADVISORS YESTERDAY REGARDING MY CANCELLATION, AND I WAS TOLD THAT THERE IS ONLY ONE SPECIFIC PERSON WHO MUST CANCEL MY POLICY NO ONE ELSE, I HAVE THEN ASKED THEM IF SHE IS THE ONLY PERSON WHO CAN CANCEL IT AND THE REPLY WAS \YES". I CANNOT GET HOLD OF THAT PERSON AND I EVEN LEFT MESSAGES FOR HER TO CALL BACK BUT SHES NOT CALLING ME BACK.<br> I EVEN SENT AN EMAIL ON FRIDAY AND NO ONE REP**** TO MY EMAIL."""
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King Price Insurance's replyOfficial
01 Dec 2015, 17:06Hello JackyNouka,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Juan from our retentions department has been in contact to assist with the cancellation. Our sincerest apologies for the negative experience.
Royal regards
The kings court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Juan from our retentions department has been in contact to assist with the cancellation. Our sincerest apologies for the negative experience.
Royal regards
The kings court
King Price Insurance's reply01 Dec 2015, 17:06
Official
Hello JackyNouka,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Juan from our retentions department has been in contact to assist with the cancellation. Our sincerest apologies for the negative experience.
Royal regards
The kings court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Juan from our retentions department has been in contact to assist with the cancellation. Our sincerest apologies for the negative experience.
Royal regards
The kings court