Can't complain about the service, because there isn't any

<p>I phoned King Price approx a month ago to do a policy review due to the fact that I am not based at a client’s office anymore and would not need business insurance anymore.</p> <p> </p> <p>We did the review and my policy went down by about R250 due to changing to Professional use instead of Business use. Johannes said he would send me the policy schedule which I never received. I phoned in again a few days later to request the policy schedule again and got through to Jonathan who told me Johannes would call me back same day as he is the one working on my account, which he never did. I then received an email of my yearly increase to about R50 less than I paid for business insurance, and this just after the review which brought it down by R250. I spoke to David, Chester and Michael after that which also couldn't help me because I have to wait for Johannes. The new increased debit order has already gone off my account and still no call from Johannes.</p> <p> </p> <p>I have since tried to cancel my policy and they said retentions department will call me back, which also didn't happen, in which event I had to tell the new insurance company to move my starting date to end of July a month later to give Johannes time to give me a call.</p> <p> </p> <p>I would not recommend King Price Insurance to anyone interested in looking for an insurance company with a descent after sales service. I’m extremely happy that I didn't have to claim through them if this is how long they take to return a call for a simple process, I don’t even want to know how they handle claims...</p>