CD
Clinton D
1 reviews | Active since Oct 2010
15 Jan 2016, 08:21
Calls being cut off
I have been trying to contact the call centre since yesterday but calls are being cut off at 2 minutes. Emailing does not help as nobody replies (past experience with Shaldon).<br> I took delivery of my new car but your tracking company has not bothered to make arrangements to fit the device. So I now have a car that is not covered against theft or hijacking. This is unacceptable!!!
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King Price Insurance's replyOfficial
15 Jan 2016, 16:52Hello clintonv,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We are looking into this and will provide feedback shortly.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We are looking into this and will provide feedback shortly.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
King Price Insurance's reply15 Jan 2016, 16:52
Official
Hello clintonv,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We are looking into this and will provide feedback shortly.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We are looking into this and will provide feedback shortly.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court