NL
Nthuseng L

1 reviews | Active since Jul 2016

13 Dec 2023, 07:57

Call everyday to get assistance. CALL!

its been a month without my car and it looks like another one is going to end without it again. no matter what you do. REQUEST FOR YOUR CLAIM TO NEVER BE GIVEN TO PATRICIAL MASELELA. that lady doesnt care shame. one day process will take 2 weeks. everyone was willing to assist me except for the one my clain had been assigned to. i had to call king price EVERYDAY for things to get done. i had to remind them to validate as required, to release the car after approval, to order parts. if i didnt call nothing would have been done. the process is prolonged unnecesarily mtakabawo. apart from patricia and another lady who tried to act smart with me on Whatsapp everyone was amazing and willing to help. the car is now stuck at the panel beaters ngase ndikhale sana.

0
Replies (1)
King Price Insurance
King Price Insurance's reply13 Dec 2023, 09:26
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.