Call center agent put the phone down on me whilst I was trying to get a quote...

<p>I filled in the form online on the King price website & selected car, buildings & portable possessions.<br /> I was called back almost instantly, which is pretty cool.</p> <p> </p> <p>The quote for my car was better than my current insurer, (lower excess & R200 less on monthly premium)</p> <p>I then asked for a quote on buildings insurance, (which was R200 more than my current insurer) & portable possessions (2 rings)</p> <p>BUT I didn’t have the individual value for each ring with me (only the total value) so the King Price agent told me he couldn’t give me a quote without that info.</p> <p> </p> <p>I asked him to please email me the quote for the car & said that I would reply to the mail with the info needed for the rings when I got home.</p> <p> </p> <p>He responded asking if I was happy with the car quote (I was) and what date I wanted to take insurance from (he said we should first focus on the car).</p> <p> </p> <p>I said that I first want a complete quote for everything before making a decision to move, (I want all my insurance with one company.) I again asked him to please email me & as I was asking if he had my email address he hung up on me???? No call back, no email?????</p> <p> </p> <p>I need a full quote before I can move to you!! & really don’t appreciate having the phone put down in my ear esp. seeing as I was in no way being rude (PLEASE LISTEN TO THE CALL)… IS THIS HOW YOU TREAT ALL OF YOUR CUSTOMERS/ POTENTIAL CUSTOMERS???</p>