Call center-agent incompetence ****** me my weekend get away plans.

Simple Task of adding anew car to existing policy ruined my CT holiday plans, because king price Tshepiso Pitso could not do her work properly ,send email with full car details just to add a vehicle for insure did not know that was beginning of misery , got call from call center i asked them that i am driving they must check quote emailed and populate all details first and call me for whats missing. finally after 1 i get called by Tshepiso pitso, asked me all this questions beside telling her i am driving why cant she get info from same email that made her to call me in the first place, she told me she is reffing and going to call the dealership to get details of the vehicle that i said to her i cant open email as i am driving to read them for her and she is going to call me back beside me insisting that i emailed garage quotation with full details of vehicle description and extras details to their ********** hrs later around 4 bank and garage calls they cant release vehicle without insurance , I call back now I get new agent LEBO who now go through all the questions I was asked earlier , finally we get amended policy with vehicle but no vehicle vin or reg number on it , garage is closed now, we have to wait for Saturday now. i postpone my travel plans with a day , now Saturday kingprice is conveniently not working you go to emergency only, garage and bank made effort to assist with calling from their site while i am also trying. now trip is indefinitely postponed as we can only get through to king price Tuesday, what a service after being with you 7 yrs , now whole long weekend of misery. thank you KING PRICE .

Sad part i just sold my other vehicle few hours earlier that day knowing that i am getting replacement later only to be disappointed by king price .