***** business dealing.

So last year i went through anniversary and my premiums could not be reviewed and had to log a complaint here so they could be reviewed now this year again i called yet again now im being forced to add other items on cover if not cancel, when you internal rules and process change we are not informed of this but have to accept it when we wana make changes on your policies i think this is rather ***** business processes and cheating me as the client of fair busniess practice.