AF
Adrian F

1 reviews | Active since May 2015

18 Feb 2016, 12:44

Burst Geyser replacement claim validation 3-4 days

King Price has informed me that it will take 3-4 days to validate a claim for a burst geyser. This is unacceptable, all other insurers have much faster turn around times of less than 24 hours.

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Replies (1)
King Price Insurance
King Price Insurance's reply18 Feb 2016, 15:27
Official
Hello mister_fidler,

Thank you for bringing this to our attention, we have looked into your claim and it was authorised the same day it was lodged and a service provider was appointed. Rest assured we have your best interest at heart and will make sure the service provider completes the job as quickly as possible.

Shaldon from our claims department has been in contact with you to advise of the above. Our sincerest apologies for any confusion in this regard.


Royal regards

The kings court