SM
Sibongile M
1 reviews | Active since Nov 2015
14 Jul 2023, 21:48
Bull**** Service
I am not happy with King Price at all, after the premiums they have been deducting all this time all of a sudden I am been given the run around when it is time to claim.
I have a Mechanical plan, for about 7 months after the sales person has sold me dreams. 7 months down the line I have a problem with my starter, AA was sent by King Price where they checked the problem and confirmed that there is a problem with the alternator, when they towed the car to the dealership I was told that I need to pay for the Diagnosis as well as the access of R500. Can you'll explain why I am been given the runaround when it's time to claim??? These insurances are really taking us for a ride, why; is this because I am female?
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King Price Insurance's replyOfficial
17 Jul 2023, 13:08Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our claims department will be in contact to discuss your concerns.
King Price Insurance's reply17 Jul 2023, 13:08
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our claims department will be in contact to discuss your concerns.