LA
LAUREN A
1 reviews | Active since Dec 2015
31 Aug 2020, 15:48
BITTER AFTER TASTE!
I have full comprehensive insurance and for the first time in my life trying to claim for a break in on my vehicle i am told that my battery is not covered!! Full comprehensive insurance and my cars battery is not included... i am yet to see the fineprint stipulating this!
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Replies (3)0
Replies (3)
King Price Insurance's replyOfficial
31 Aug 2020, 16:15Hi Lauren
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Your concerns have been sent to management in our claims department to provide you with clarity on your concerns. Should you wish to further dispute the outcome of your claim you are welcome to do so by emailing a detailed dispute to ***
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Your concerns have been sent to management in our claims department to provide you with clarity on your concerns. Should you wish to further dispute the outcome of your claim you are welcome to do so by emailing a detailed dispute to ***
King Price Insurance's reply31 Aug 2020, 16:15
Official
Hi Lauren
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Your concerns have been sent to management in our claims department to provide you with clarity on your concerns. Should you wish to further dispute the outcome of your claim you are welcome to do so by emailing a detailed dispute to ***
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Your concerns have been sent to management in our claims department to provide you with clarity on your concerns. Should you wish to further dispute the outcome of your claim you are welcome to do so by emailing a detailed dispute to ***
LA
LAUREN A's updateReviewer Update
31 Aug 2020, 16:19thank you for the prompt response.. you guys are good like that but there's no point in disputing further.. if batteries are not covered.. its not covered.. i just want people to be aware that full comprehensive is not as comprehensive as we think!
LA
LAUREN A's update31 Aug 2020, 16:19
Reviewer Update
thank you for the prompt response.. you guys are good like that but there's no point in disputing further.. if batteries are not covered.. its not covered.. i just want people to be aware that full comprehensive is not as comprehensive as we think!
King Price Insurance's replyOfficial
31 Aug 2020, 16:22Claims will be in contact to discuss your concerns.
King Price Insurance's reply31 Aug 2020, 16:22
Official
Claims will be in contact to discuss your concerns.