EK
Emile K

1 reviews | Active since Nov 2013

03 Mar 2015, 10:54

BILLED MY ACCOUNT 3 TIMES

On the 23rd February 2015 I was Debited amount of R 434.86 and the 24th February 2015 amount of R 415.70 and the 2nd March 2015 another amount of R 541.60.<br> <br> 23/02/2015 Amount R 434.86 was Debited<br> 24/02/2015 Amount R 415.70 was Debited<br> 2/03/2015 Amount R 541.60 was Debited<br> <br> As discussed over the phone with Mark Wickwar and Kerry Hayward, they are very sorry that someone at King Price made a mistake by duplicate the account and that i will receive my refund back the same day 23/02/2015, its been a week now and i am still battling and waiting for my money to be refunded, this service is really poor and unacceptable. Contacted King Price but they refused to cancel this poor service and refund my money back. I cant pay something that i wont benefit from.

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Replies (1)
King Price Insurance
King Price Insurance's reply03 Mar 2015, 15:21
Official
Hello Chadwick01,


We're truly sorry that you've been hanging on so long. We agree it's not cool, and would like to assure you that we're usually a lot quicker than this.

Thanks for bringing this to our attention, we're looking into the matter immediately and will be in touch to give you a full breakdown soon.

Royal regards,

The king and his court