MT
Mark T
1 reviews | Active since Aug 2018
24 Feb 2023, 09:25
Bike repair
I’m claim for a cracked bike frame,they say it can be fixed although aren’t prepared to guarantee that it won’t break at repair again. They are however prepared to let me risk my life every day that I ride it. Very poor indeed
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Replies (3)0
Replies (3)
King Price Insurance's replyOfficial
24 Feb 2023, 09:53We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***
King Price Insurance's reply24 Feb 2023, 09:53
Official
We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***
MT
Mark T's updateReviewer Update
24 Feb 2023, 10:13You are prepared for me to risk my life everyday when I’m cycling on a frame that is brand new and has a life time guarantee on it,however you are not prepared to guarantee me that the frame won’t fail at the repair,this claim needs to be upgraded,further more your repairer can’t guarantee the matching of the colour,this is a 140 k frame not a pnp special.
If the repair fails when I’m doing 75 kms/hr downhill on my road near me and I injure myself I will hold king price responsible,I already have 13 pins in my leg due to near fatal bike accident.
This email is now on record
If the repair fails when I’m doing 75 kms/hr downhill on my road near me and I injure myself I will hold king price responsible,I already have 13 pins in my leg due to near fatal bike accident.
This email is now on record
MT
Mark T's update24 Feb 2023, 10:13
Reviewer Update
You are prepared for me to risk my life everyday when I’m cycling on a frame that is brand new and has a life time guarantee on it,however you are not prepared to guarantee me that the frame won’t fail at the repair,this claim needs to be upgraded,further more your repairer can’t guarantee the matching of the colour,this is a 140 k frame not a pnp special.
If the repair fails when I’m doing 75 kms/hr downhill on my road near me and I injure myself I will hold king price responsible,I already have 13 pins in my leg due to near fatal bike accident.
This email is now on record
If the repair fails when I’m doing 75 kms/hr downhill on my road near me and I injure myself I will hold king price responsible,I already have 13 pins in my leg due to near fatal bike accident.
This email is now on record
King Price Insurance's replyOfficial
24 Feb 2023, 10:35We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***
King Price Insurance's reply24 Feb 2023, 10:35
Official
We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***